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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of 2efam

2efam

November 22, 2024

5  out of  5
rating by 2efam
"I can't say enough great things about my experience with this State Farm office. The standout reason I have my business here is Kim! Kim consistently goes above and beyond, ensuring that all my questions are answered and my needs are met. A great agent!"
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Greg Alabaster

November 19, 2024

1  out of  5
rating by Greg Alabaster
"Horrible service they won’t even pick up so I can pay my policy. Been calling for 6 weeks always busy and no one can come to the phone now my insurance lapsed."
Profile photo of Gavin Hart

Gavin Hart

November 18, 2024

5  out of  5
rating by Gavin Hart
"Kim was absolutely the best. I had configured a policy on the website that was too expensive and badly conceived. Kim talked me down to the right level. Now, that is EXCELLENT customer service and I will be forever loyal!!"
We responded:
"Thank you, Gavin. Seeing our customers overpay, does not make us happy. Thank you for your trust in Kim and our office. -Marcel S Robin, Agent"
Profile photo of Latun Islam

Latun Islam

November 11, 2024

5  out of  5
rating by Latun Islam
"Excellent service and skilled customer care. I really appreciate for your service. Thank you “Kim”"
We responded:
"I’m glad to hear you had such a great experience with Kim, Latun. We appreciate your support and kind words. -Marcel S Robin, Agent "
Profile photo of Cindy Cortez

Cindy Cortez

November 8, 2024

5  out of  5
rating by Cindy Cortez
"So nice and made it easy to get started. Answered all my questions and never fell pressured. Thank you Zaynab."
We responded:
"Cindy, thank you for your feedback. Yes Zaynab is very knowledgeable and caring. We appreciate you noticing. -Marcel S Robin, Agent "
Profile photo of Eydid Ali

Eydid Ali

November 8, 2024

5  out of  5
rating by Eydid Ali
"I had the pleasure of working with Zaynab multiple times on my insurance needs and she was so prompt, organized, knowledgable, and helpful with everything I needed. I just reached out to her again after buying a new house and she helped me save hundreds of dollars on my premium, which is a huge blessing. 10/10, would 100% recommend her to a friend for their potential needs."
We responded:
"Thank you, Eydid. I appreciate your five star review and kind words about Zaynab. She is fantastic. Thank you for being such a loyal customer. -Marcel S Robin, Agent "
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Laura Latorre

October 20, 2024

5  out of  5
rating by Laura Latorre
"Kimberly is an amazing agent. She is very helpful and has been there for my quote issues. Happy with her customer service!"
We responded:
"Thank you, Laura. Kim is great at what she does! We appreciate your 5 star review. -Marcel S Robin, Agent "
Profile photo of Giselle Rosario

Giselle Rosario

October 11, 2024

5  out of  5
rating by Giselle Rosario
"Everyone is wonderful at this office, Brian Alberto helped me out and he was a great help. Wonderful costumer service."
We responded:
"Thank you for your 5 star review, Giselle! We appreciate your kind words. -Marcel S Robin, Agent "
Profile photo of Diana Alvarez

Diana Alvarez

October 10, 2024

5  out of  5
rating by Diana Alvarez
"Kim has been absolutely amazing to work with! She is always so helpful and made the process of transferring my policy from my old vehicle to my new truck extremely smooth! Kim is very kind and so easy to talk too! Thank you so much for the great customer service!"
We responded:
"Diana, thank you for leaving us such a kind five star review. Kim always puts her best foot forward thank you for acknowledging that. We appreciate your business. -Marcel S Robin, Agent "
Profile photo of Maria Maistralis

Maria Maistralis

October 10, 2024

5  out of  5
rating by Maria Maistralis
"Everyone at state farm is been very helpful. I would definitely recommend State Farm insurance."
We responded:
"Thank you, Maria! It makes us very happy to know that we’re able to assist you properly. Give us a call if you need anything else! -Marcel S Robin, Agent "
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David S

October 8, 2024

5  out of  5
rating by David S
"Sam David Kirby has been incredibly responsive and proactive during my policy renewal and move to a new apartment, all without being pushy. I've had a great experience so far, though I haven't filed any claims yet."
We responded:
"Thank you, David. Congratulations on your move. I’m glad Sam is taking such great care of you. He’s the best! We hope you stay claim free! -Marcel S Robin, Agent "
Profile photo of Piedad Sanango

Piedad Sanango

October 7, 2024

5  out of  5
rating by Piedad Sanango
"Bryan is Very calm, friendly and always explain everything very well."
We responded:
"Thank you, Piedad for your five star review and kind words about Bryan. We appreciate your feedback! -Marcel S Robin, Agent "
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Daniela

October 7, 2024

5  out of  5
rating by Daniela
"Kim at State Farm has been exceptional with her customer service skills. There was a big misunderstanding of a charge to my insurance and when I showed up in person to her office, she was able to come up with the best plan. Her follow up and response time to emails and calls is phenomenal. All these things as a customer of State Farm for many years is important to me. Her professionalism, her work diligence, and customer service are all reasons why I just communicate with her directly. She does her job well. And that is hard to find nowadays, so I have to commend her for that!"
We responded:
"Daniela, thank you for taking the time to leave such a detailed review of our agency and Kim in particular. She truly is fantastic and we love having her as our service team leader. We appreciate your business and 5 star review. -Marcel S Robin, Agent "
Profile photo of Jonathan Naranjo

Jonathan Naranjo

September 18, 2024

5  out of  5
rating by Jonathan Naranjo
"Bryan muy buena atención y excelente ayuda"
We responded:
"Gracias, Jonathan."
Profile photo of Isamel Acevedo

Isamel Acevedo

September 16, 2024

5  out of  5
rating by Isamel Acevedo
"Buen trato y buena atencion"
We responded:
"Thank you, Isamel! We love your Goku avatar you up! -Marcel S Robin, Agent "
Profile photo of Vickie Potamitis

Vickie Potamitis

September 6, 2024

5  out of  5
rating by Vickie Potamitis
"I have been with state farm for years and i will continue to be a client. They have the best insurance agents. Kim was more than helpful and helped me ASAP."
We responded:
"Thank you so much Vickie. Happy to have you with us!"
Profile photo of Ajibola Olaniyan

Ajibola Olaniyan

September 6, 2024

5  out of  5
rating by Ajibola Olaniyan
"Kim was great and responsive! Will highly recommend"
We responded:
"Thank you, Ajibola! We appreciate your 5 star review. -Marcel S Robin, Agent "
Profile photo of Sabrina Bicic Tosic

Sabrina Bicic Tosic

August 22, 2024

5  out of  5
rating by Sabrina Bicic Tosic
"State Farm Marcel S. Robin always have best insurance agents! Needed assistance and Kim was more than helpful and helped me ASAP."
We responded:
"Very happy to hear this, Sabrina! Kim is fantastic. No surprise that she was able to help you quickly and efficiently. we appreciate your feedback and your business. -Marcel S Robin, Agent "
Profile photo of Cinthya Gonzalez

Cinthya Gonzalez

August 16, 2024

5  out of  5
rating by Cinthya Gonzalez
"Sam was my agent that assisted me. He was very helpful and was able to assist me with my questions. -Thank You"
We responded:
"Cinthya, thank you for your kind feedback. Sam is awesome. I’m glad he assisted you well. -Marcel S Robin, Agent "
Profile photo of pankaj agrawal

pankaj agrawal

August 15, 2024

5  out of  5
rating by pankaj agrawal
"Very efficient and responsive agents, thank you Kimberly Ottomano."
We responded:
"Thank you, Pankaj. We appreciate your support! -Marcel S Robin, Agent "
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Nicole Jennings

August 14, 2024

5  out of  5
rating by Nicole Jennings
"Kim was awesome! So easy to work with and followed up!"
We responded:
"Thank you, Nicole! kim is the best! -Marcel S Robin, Agent "
Profile photo of Saad Younus

Saad Younus

August 9, 2024

5  out of  5
rating by Saad Younus
"Went to get a quote. Agent was friendly and answered all the questions."
We responded:
"Thank you, Saad. Very happy you were well assisted. -Marcel S Robin, Agent "
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Maddy

August 8, 2024

5  out of  5
rating by Maddy
"Sam was incredibly helpful and efficient in updating my policy for my needs"
We responded:
"Thank you, Maddy! -Marcel S Robin, Agent"
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Ashley Kemp

August 8, 2024

5  out of  5
rating by Ashley Kemp
"I spoke with Brian Alberto to adjust my policy and appreciated his kindness and efficiency."
We responded:
"Ashley, thank you for your kind words. We appreciate your support. -Marcel S Robin, Agent "
Profile photo of Eli Drebin

Eli Drebin

August 7, 2024

5  out of  5
rating by Eli Drebin
"Great agency! Just had a call with Brian Alberto, who found some extra discounts for my car insurance. I have a bundle with them and they treat me great!"
We responded:
"Thank you so much, Eli! Brian is great! We appreciate your support. -Marcel S Robin, Agent "