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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Nikita Paturu

October 9, 2026

5 out of 5 rating by Nikita Paturu
"Worked with Brian to get home insurance! Super helpful!"
We responded:
"Hi Nikita, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Marcel S. Robin’s team.  Please reach out to us if any questions come up!  - Marcel S. Robin’s Insurance Team "
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Corixa R.R

October 5, 2026

5 out of 5 rating by Corixa R.R
"El señor Brian fue muy amable y muy buena atención."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Astoria to know you had such a great experience with us. "
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Abraham Brito

October 3, 2026

5 out of 5 rating by Abraham Brito
"Brian was very helpful and very knowledgeable"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Ethan He

October 2, 2026

5 out of 5 rating by Ethan He
"Brian Alberto is a nice guy. Thank you for helping me out with my insurance needs."
We responded:
"Thank you so much for the 5 stars, Ethan! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Jose M

October 1, 2026

5 out of 5 rating by Jose M
"I can’t say enough good things about Brian Alberto! Brian is truly a great agent; he’s knowledgeable, responsive, and genuinely dedicated to helping his clients find the right coverage. He took the time to explain all my options clearly and made the entire process completely hassle-free. If you're looking for top-tier service and an agent who actually cares, I highly recommend reaching out to Brian Alberto!"
We responded:
"Jose, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Natalija Williams

October 1, 2026

5 out of 5 rating by Natalija Williams
"Brian Alberto at State Farm was a pleasure to work with. His communication was clear and prompt, and he handled everything efficiently. He was friendly, approachable, and took the time to answer my questions, making the process feel easy and stress-free. I really appreciated his professionalism and personal attention. Highly recommend!"
We responded:
"Thank you so much for the 5 stars, Natalija! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Dawn Catanzaro

September 28, 2026

5 out of 5 rating by Dawn Catanzaro
"Brian was very helpful."
We responded:
"Thank you so much for the 5-star rating, Dawn! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Marcel S. Robin "
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S M

September 28, 2026

5 out of 5 rating by S M
"I had an excellent experience at this State Farm office, especially with Agent Brian Alberto. He helped us secure commercial property insurance quickly and efficiently. Brian is attentive to his clients and always willing to help. Whether you need coverage for your home, car, motorcycle, or anything else, I highly recommend visiting this office ask for Brian Alberto."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Kristina Alvarez

September 28, 2026

5 out of 5 rating by Kristina Alvarez
"We have been working with this State Farm branch since we purchased our vehicle in 2021. Paul and Kim worked with us to secure great rates on our auto policy and later secured renters insurance and a personal articles policy for our valuables. They were very thorough and professional in handling these requests. More recently, we worked with Brian at the branch to secure homeowners insurance for the new house we bought in NJ and to update our auto insurance to a NJ policy. Brian was very organized, quick, and professional on both requests. He took the extra step too to liaise directly with our mortgage lender to ensure we had all we needed for our home insurance policy. Highly recommend! Thanks for everything!"
We responded:
"Thank you, Kristina! I’m glad to hear that our team took such good care of you. Welcome to the State Farm family!"
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las travesuras de Melissa adames vanessa

September 25, 2026

5 out of 5 rating by las travesuras de Melissa adames vanessa
"Exelente atención al cliente Brian Alberto lo recomiendo 100%"
We responded:
"Thank you for the 5-star review, las! We’re proud to serve the Astoria community and truly appreciate your support. "
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Jasper Tyan

September 24, 2026

5 out of 5 rating by Jasper Tyan
"Brian at State Farm Astoria was great to work with on bundling my auto and condo policies. He got me competitive rates and made the process simple and fast. Would recommend!"
We responded:
"Jasper, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Marcel S. Robin and Team "
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Maia Anderson

September 21, 2026

5 out of 5 rating by Maia Anderson
"Brian was very kind and helpful!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Astoria. "
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Lampros Gkoumas

September 18, 2026

5 out of 5 rating by Lampros Gkoumas
"Amazing service 10/10 would recommend. Big thanks to Brian for helping me out so quickly"
We responded:
"Lampros, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Marcel S. Robin and Team "
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Nick Marinos

September 18, 2026

5 out of 5 rating by Nick Marinos
"Brian was very helpful in both of my cases. Same day service.
Opening my insurance policy was done in one phone call.
His expertise in the field help me choose and I even saved some money on my premium.
Great Job!!!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Astoria. "
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Happy People

September 15, 2026

5 out of 5 rating by Happy People
"quick and excellent service, Bryan is great! got me quotes on my homeowners insurance, offered bundle discount. would highly recommend"
We responded:
"Happy, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Erick Ramirez

September 15, 2026

5 out of 5 rating by Erick Ramirez
"Had an easy process on getting my home covered here in Astoria. Thank you to Brian Alberto for helping me out!"
We responded:
"Hi Erick, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Astoria.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Marcel S. Robin "
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Jacob Roszko

September 7, 2026

5 out of 5 rating by Jacob Roszko
"Great experience with Kimberly Ottomano! She is professional, knowledgeable, responsive, and incredibly helpful throughout the entire process. She made everything easy to understand and went above and beyond. Highly recommend!"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Astoria to know you had such a great experience with us. "
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Elias Dakwar

September 2, 2026

5 out of 5 rating by Elias Dakwar
"Personable and professional, Kim made getting the best and most reasonablly priced car insurance on the market easy and simple. Highly recommended"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Astoria insurance team. "
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MrTenecora

August 31, 2026

5 out of 5 rating by MrTenecora
"Worked with Brian Alberto on getting insurance for my co-op purchase, fantastic experience all the way through, would definitely recommend."
We responded:
"Thanks so much for the amazing review, MrTenecora! We really appreciate your support here in Astoria. Just reach out anytime if you need us - we’re here for you. "
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Jakub Ciesielski

August 28, 2026

5 out of 5 rating by Jakub Ciesielski
"I highly recommend - super helpful. Thank you Sam for all the work"
We responded:
"Jakub, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Marcel S. Robin and Team "
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Daniel Vazquez

August 18, 2026

5 out of 5 rating by Daniel Vazquez
"Brian was amazing and hooked me up with great rates on motorcycle and renters insurance!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Eleni Bardis

August 17, 2026

5 out of 5 rating by Eleni Bardis
"Wonderful service in this office they are on point and very helpful. Every time I call they answer right away and get back to me ASAP with answers. Thankful for everyone's help."
We responded:
"Thanks so much for the amazing review, Eleni! We really appreciate your support here in Astoria. Just reach out anytime if you need us - we’re here for you. "
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Brittany Bonasera

August 11, 2026

5 out of 5 rating by Brittany Bonasera
"Very helpful knowledgeable and competent! Helped us tremendously"
We responded:
"Thank you so much for your kind review, Brittany!  If you need insurance assistance, we are just an email or call away! - Marcel S. Robin, your State Farm Agent   "
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Danni Z

August 10, 2026

5 out of 5 rating by Danni Z
"I was looking to get a quote for our home insurance. Spoke to Destiny over the phone, she was super friendly and helpful. She gave me a few good recommendations. This is not the first time I dealt with the agents at this specific location. The experience has been improved so much. I would highly recommend Destiny to all my friends and family and whoever is looking to make purchase of insurance (home/auto/others).

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Update from 2026
Just want to give another good review to another SF agent who helped me this time -Sam. I cannot recommend this State Farm office enough! The interactions with their agents have been very positive! Sam is incredibly professional, responsive, and truly cares about the clients’ needs. Sam took the time to explain all my coverage options clearly, making sure I got the best policy for my needs without trying to upsell me on things I didn't need."
We responded:
"Danni,

Thank you for the kind words about Destiny and feedback. We appreciate your business.

-Marcel S Robin, Agent "
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Miguel Garza

July 28, 2026

5 out of 5 rating by Miguel Garza
"Personalized service is something I no longer expect but hope for. Kimberly has been wonderful. Highly recommend working with this office."
We responded:
"Hi Miguel, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Marcel S. Robin’s team.  Please reach out to us if any questions come up!  - Marcel S. Robin’s Insurance Team "