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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Alex Truong

Alex Truong

April 30, 2025

5  out of  5
rating by Alex Truong
"Kimberly was very quick to respond and help with my insurance needs. I would work with you again!"
We responded:
"Thank you so much, Alex. Kim always gives 100% thank you for noticing. We appreciate your business. -Marcel S Robin, Agent "
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Monirul Islam

April 24, 2025

5  out of  5
rating by Monirul Islam
"Brian thank you for your nice service."
We responded:
"You are very welcome, Monirul -Marcel S Robin, Agent "
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Mike masciale

April 23, 2025

5  out of  5
rating by Mike masciale
"Excellent service ! Thank You Brian ."
We responded:
"You’re very welcome, Mike. -Brian"
Profile photo of Alex Duchimaza

Alex Duchimaza

April 17, 2025

5  out of  5
rating by Alex Duchimaza
"Buen servicio muy satisfecho con los servicios de Uds Brian"
We responded:
"Gracias, Alex! -Marcel S Robin "
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Lisandro Murphy

April 16, 2025

5  out of  5
rating by Lisandro Murphy
"Sam Kirby did an excellent job helping me with a problem. Thank you very much. Lisandro Murphy."
We responded:
"Thanks, Lisandro. Sam is an invaluable member of our team. I’m glad we were able to assist you. -Marcel S Robin, Agent "
Profile photo of Richard Ruiz

Richard Ruiz

April 16, 2025

5  out of  5
rating by Richard Ruiz
"Brian Alberto is very professional and very helpful. Great customer service!"
We responded:
"Thank you Richard! Elvin really is great! Let us know if you ever need anything."
Profile photo of Edgar Casillas

Edgar Casillas

April 16, 2025

5  out of  5
rating by Edgar Casillas
"Brian and the team at State Farm have been incredible to us over the years. Always helpful and responsive!"
We responded:
"Thank you so much, Edgar. Brian always goes above and beyond for our customers; he’s great. Thank you for the five star review. -Marcel S Robin, Agent "
Profile photo of Juan Carlos Tinjaca Valencia

Juan Carlos Tinjaca Valencia

April 16, 2025

5  out of  5
rating by Juan Carlos Tinjaca Valencia
"Fue muy bien atendido por brayan"
We responded:
"Gracias, Juan! -Marcel S Robin, Agent "
Profile photo of Rick R

Rick R

April 16, 2025

5  out of  5
rating by Rick R
"Brain Alberto did a wonderful job sorting out a payment issue i had been unable to pay for months and he was the only one able to sort it out and save me from collections great guy"
We responded:
"Hi Rick, I’m very happy to hear that Brian was able to solve your issue. Thank you for taking the time to leave us a five star review for his efforts. -Marcel S Robin, Agent "
Profile photo of M122 M122

M122 M122

April 15, 2025

5  out of  5
rating by M122 M122
"Had a really great experience with this office especially Brian was of great help 5 star thanks Brian"
We responded:
"Thank you so much for taking time to leave us a five star review. We very much appreciate your business and kind words about Brian. -Marcel S Robin, Agent "
Profile photo of Isabel Kupilik

Isabel Kupilik

April 15, 2025

5  out of  5
rating by Isabel Kupilik
"Paul was extremely helpful in setting up both my renter's and life insurance. The whole process was seamless!"
We responded:
"Isabel, thank you so much for your kind feedback and praise of Paul. He’s awesome. Welcome to the State Farm family! -Marcel S Robin, Agent "
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John Osacar

April 15, 2025

5  out of  5
rating by John Osacar
"Brian thank you very much for all your help In solving my situation enjoy your day"
We responded:
"John, thank you for your five star review and your flattering words about Brian. He is great! -Marcel S Robin, Agent "
Profile photo of Jake Heelan

Jake Heelan

April 15, 2025

5  out of  5
rating by Jake Heelan
"Brian was extremely helpful."
We responded:
"Thank you, Jake. I’m happy you were well taken care of. Welcome to the State Farm family! -Marcel S Robin, Agent "
Profile photo of Ridoy Sil

Ridoy Sil

April 15, 2025

5  out of  5
rating by Ridoy Sil
"Brian is excellent representative He’s sweet and nice that’s why I gave him five star😊"
We responded:
"Thank you, Ridoy! brian is great. We appreciate your kind words and excellent review. -Marcel S Robin, Agent "
Profile photo of kevin Asmal

kevin Asmal

April 15, 2025

5  out of  5
rating by kevin Asmal
"Muy buena atención por parte de Bryan"
We responded:
"Muchas gracias, Kevin!"
Profile photo of Carol Frankovic

Carol Frankovic

April 14, 2025

5  out of  5
rating by Carol Frankovic
"Very friendly and knowledgeable Tries to give best service possible"
We responded:
"Thank you, Carol! We appreciate your kind feedback. -Marcel S Robin, Agent "
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Andrea Mungo

April 6, 2025

5  out of  5
rating by Andrea Mungo
"I am very grateful for our State Farm Insurance agent. Kim has been super helpful in making sure we get all the discounts we are eligible for."
We responded:
"Thank you, Andrea. We appreciate your feedback and speaking so kindly about Kim. -Marcel S Robin, Agent "
Profile photo of chu

chu

April 4, 2025

5  out of  5
rating by chu
"Great experience working with Kim. She is extremely knowledgeable and took the time to thoroughly answer all of my questions about home and car insurance. She went above and beyond to reconfirm details of coverage for minor drivers to put me at ease with our policy. Excellent service and easy to talk to. Highly recommend Kim to everyone!"
We responded:
"Thank you so much. Kim takes a lot of pride in assisting our customers and properly protecting them. We appreciate you feedback -Marcel S Robin, Agent "
Profile photo of Gabriela Gonzalez

Gabriela Gonzalez

April 4, 2025

5  out of  5
rating by Gabriela Gonzalez
"Brian Alberto muy buena atencion, quedé muy satisfecha con su ayuda."
We responded:
"Muchas gracias por tus amables palabras sobre Brian. Él es excelente. Apreciamos tu preferencia. -Marcel S Robin, Agent "
Profile photo of Ev Delafose

Ev Delafose

April 4, 2025

5  out of  5
rating by Ev Delafose
"Thank you, Kim!"
We responded:
"You’re very welcome! -Kim"
Profile photo of Jason Chiang

Jason Chiang

April 4, 2025

5  out of  5
rating by Jason Chiang
"Kim is a pleasure to work with here. And I highly recommend working with them!"
We responded:
"Thank you, Jason. Kim is great! We appreciate your kind feedback and 5 star review. -Marcel S Robin, Agent "
Profile photo of mo3taz elnadoury

mo3taz elnadoury

April 3, 2025

1  out of  5
rating by mo3taz elnadoury
"Bad customer service I was asking why the insurance amount was high and he told me I could go to another company. The agent added health insurance without my knowledge."
We responded:
"Hi sir, please call our office and ask to speak to our customer service manager so we can discuss your concern. (718)721-1775. We look forward to resolving your issue. -Marcel S Robin, Agent "
Profile photo of Al Iaquinta

Al Iaquinta

April 1, 2025

5  out of  5
rating by Al Iaquinta
"Marcel and his Team are always on point and give the highest quality service! Marcel was actually in the area when I got into an accident and personally came to the scene.Talk about a good neighbor and friend. Thanks you Marcel and State Farm !"
We responded:
"Thanks for the kind words and 5 star review, Al! Customers like you make this job very enjoyable. -Marcel S Robin, Agent "
Profile photo of Nikolaos Doulas

Nikolaos Doulas

March 31, 2025

5  out of  5
rating by Nikolaos Doulas
"Excellent service and outstanding staff! Highly recommend Paul, he is the best in the business."
We responded:
"Thank you, Nikolaos. Paul is amazing. Thank you for your 5 star review! -Marcel S Robin, Agent "
Profile photo of Larry Ninerell

Larry Ninerell

March 27, 2025

5  out of  5
rating by Larry Ninerell
"I worked with Kimberly Ottomano, an agent in this office in order to help my daughter secure a policy that required some additional research an a specific coverage afforded by this policy. She answered the bell and went out of her way to get me a detailed answer to my question. I would highly recommend this agent and this office. Thanks Kim!"
We responded:
"Thank you, Larry. Your feedback is important to us. I’m glad to hear that. Kim answered all your questions and provided excellent service. That is always our goal. We appreciate your five star review and kind words about Kim. -Marcel S Robin, Agent "