Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittany Flurry

Brittany Flurry

October 14, 2025

5  out of  5
rating by Brittany Flurry
"Kim has been incredibly kind, helpful, and responsive throughout the three years I’ve been with this agency. She always takes the time to answer my questions and helps me find the best possible coverage and rates. I truly appreciate all the care and attention she provides!!"
Profile photo of S H

S H

September 26, 2025

5  out of  5
rating by S H
"Great experience with the Marcel Robin Agency. Spoke with Sam and he was super helpful and responsive. Would recommend."
We responded:
"Sam is awesome! Thank you, Sarju. We appreciate your business. -Marcel S Robin, Agent "
Profile photo of Moheed Tasmeem

Moheed Tasmeem

September 18, 2025

5  out of  5
rating by Moheed Tasmeem
"Great experience and much less from current insurance."
We responded:
"We are happy to hear that, Moheed. Thank you for your five star review! -Marcel S Robin, Agent "
Profile photo of Leah Levine

Leah Levine

September 18, 2025

5  out of  5
rating by Leah Levine
"Super easy to set up apartment insurance and very responsive team"
We responded:
"Thank you so much, Leah. We do our best! -Marcel S Robin, Agent "
Profile photo of Daniel Treco

Daniel Treco

September 17, 2025

5  out of  5
rating by Daniel Treco
"Excelente servicio la atención al cliente q brinda el agente Félix es de la mejor para nosotros los q hablamos el español 5 estrellas bien merecidas"
We responded:
"Thank you, Daniel. I’m happy you were well taken care of. We appreciate your business. -Marcel S Robin, Agent "
Profile photo of Nicholas Azevedo

Nicholas Azevedo

September 17, 2025

5  out of  5
rating by Nicholas Azevedo
"My initial renter's insurance had 100k in liability coverage, but my apartment required 300k in coverage. I emailed State Farm, and Kimberly Ottomano immediately resolved my issue. Amazing customer service!"
We responded:
"Hi Nicholas, Kim is always quick and knowledgeable. I’m happy your problem was resolved. We appreciate your 5 star review! -Marcel S Robin, Agent "
Profile photo of Rubiyath Ahmed

Rubiyath Ahmed

September 10, 2025

5  out of  5
rating by Rubiyath Ahmed
"I was assisted by Brian who was very knowledgeable and patient in communicating details of the policy. He knew what i exactly needed and was able ti send everything over to my mortgage company in a timely manner. Also very thorough in following up to make sure i was taken care if. Definitely recommend if you are looking for courteous and professional service."
We responded:
"Rubiyath, thank you for speaking so well about Brian. We appreciate your five star review and feedback. Welcome to the State Farm family. -Marcel S Robin, Agent "
Profile photo of Toya Nelson

Toya Nelson

September 10, 2025

5  out of  5
rating by Toya Nelson
"I had an incredible experience working with Felix, who went above and beyond to provide top-tier customer service. From start to finish, he was knowledgeable, patient, and genuinely cared about helping me find the best coverage to meet my needs. Highly recommend him to all my friends, family, and anyone looking for great service and trusted advice. Thanks again, Felix!"
We responded:
"So happy to heat that, Toya! We pride ourselves on providing a remarkable customer experience. We appreciate your kind words. -Marcel S Robin, Agent "
Profile photo of Junlin Wang

Junlin Wang

September 9, 2025

5  out of  5
rating by Junlin Wang
"我的车被偷了,保险公司的felix grande一直帮我,他们是真心的到赔钱。谢谢"
We responded:
"I’m sorry to hear about your vehicle, Junlin. We are currently doing everything in our power to make you whole again. Thank you for trusting us. -Marcel S Robin, Agent "
Profile photo of Samy Elsayed

Samy Elsayed

September 5, 2025

5  out of  5
rating by Samy Elsayed
"I had the most perfect experience in this office I got a great policy with Felix for my business and my auto and home. Very happy with the service and the atmosphere of the office everybody is professional and respectful and friendly. I definitely recommend this office to everyone."
We responded:
"Thank you, Samy. We appreciate you taking the time to leave us a five star review. Welcome to the State Farm family. -Marcel S Robin, Agent "
Profile photo of Ferney Hernandez

Ferney Hernandez

September 3, 2025

5  out of  5
rating by Ferney Hernandez
"I am always happy to visit this office The staff is great and Felix is always a pleasure to speak with he isveryhelpful and always glad to help."
We responded:
"Thank you, Ferney. I’m glad you were well taken care of. We appreciate your feedback! -Marcel S Robin, Agent "
Profile photo of fernando bolaños

fernando bolaños

September 2, 2025

5  out of  5
rating by fernando bolaños
"Felix y Sam agradecido siempre"
We responded:
"Gracias, Fernando! -Marcel S Robin, Agent "
Profile photo of Walter Salome

Walter Salome

August 28, 2025

5  out of  5
rating by Walter Salome
"Soy cliente por 10 años y siempre son buenos a ayudar Félix es increíble y me ayudo con mi poliza y con papeles es súper amable. Toda las personas de la officina son amable y ayudan estoy muy feliz con esta oficina y se lo recomiendo a todos. Félix y Brian siempre están dispuestos ayudar con una sonrisa."
We responded:
"Thank you, Walter! We appreciate your loyalty and trust in us. Thank you for your kind words about Felix. We look forward to continuing our long relationship. -Marcel S Robin, Agent "
Profile photo of Dimitri Akrivos (Jimmy)

Dimitri Akrivos (Jimmy)

August 26, 2025

5  out of  5
rating by Dimitri Akrivos (Jimmy)
"I’ve had a great experience working with Kim and the Marcel S. Robin Agency for my car insurance. They are professional, responsive, and take the time to explain things clearly. I would gladly recommend their services."
We responded:
"Dimitri, I am so happy to hear that. Kim always gives her all, as does the rest of the team. This means a lot to us. Thank you for the feedback. -Marcel S Robin, Agent "
Profile photo of Maria B Columna

Maria B Columna

August 25, 2025

5  out of  5
rating by Maria B Columna
"Tuve una gran experiencia con Felix en la oficina de Statefarm. Fue muy amable, profesional y experto. Felix me explicó mis coberturas, para mi Auto me dio una excelente explicación e incluso me explicó la importancia del seguro de vida para mi familia. Realmente una excelente oficina. Gracias, Felix."
We responded:
"Gracias, Maria! -Marcel S Robin, Agent "
Profile photo of Channelle Carr

Channelle Carr

August 22, 2025

5  out of  5
rating by Channelle Carr
"Kim was very responsive and worked quickly and efficiently to help us get set up with renters insurance."
We responded:
"So happy to hear that, Channelle. Kim is the best! Welcome to the State Farm family! -Marcel S Robin, Agent "
Profile photo of Ken S

Ken S

August 19, 2025

5  out of  5
rating by Ken S
"I had a great conversation with Felix at Marcel Robin State Farm office. I had a lot of Questions on getting a Life insurance Policy. Felix was glad to go over the types of policies and was happy to go over Quotes and products available by StateFarm. I was really impressed how he listened to me and was able to get me a Life insurance Quote that fit my budget and meet my financial Need for my Family. I Highly recommend Felix he was very knowledgeable and a joy to talk to."
We responded:
"I’m so happy to hear that, Ken. Felix is an excellent addition to our team and takes informing our customers about life insurance and their needs very seriously. Thank you for your kind words about him and for leaving us 5 stars! -Marcel S Robin, Agent "
Profile photo of Adel Shuaib

Adel Shuaib

August 19, 2025

5  out of  5
rating by Adel Shuaib
"Thanks Sam for helping set up my insurance!"
We responded:
"Adel, thanks for leaving us a 5 star review and acknowledging Sam for his efforts. Welcome to the State Farm family. -Marcel S Robin, Agent "
Profile photo of Sam

Sam

August 13, 2025

5  out of  5
rating by Sam
"Felix & Kim responded to my request to change information on an insurance form promptly. Appreciate their professionalism!"
We responded:
"Hi Sam, I’m glad to hear that Felix and Kim took care of your request quickly and efficiently. Thank you for taking time to leave us a five star review. -Marcel S Robin, Agent "
Profile photo of Anirudh Patil

Anirudh Patil

August 13, 2025

5  out of  5
rating by Anirudh Patil
"Had a great experience working with Paul. Easy to work with and extremely helpful! He answered my phone call very promptly whenever I had any questions in regards to house owners insurance. Thanks Paul!"
We responded:
"Hi Anirudh, I am so happy to hear you had an excellent experience with My Office and And with Paul in particular. Welcome to the State Farm Family. -Marcel S Robin, Agent "
Profile photo of martina feliz

martina feliz

August 12, 2025

5  out of  5
rating by martina feliz
"Excelente atencion y ayuda, rapidez y oacuwncua por parte de Bryan"
We responded:
"Gracias, Martina! -Marcel S Robin, Agent "
Profile photo of Jude Suarez

Jude Suarez

August 11, 2025

5  out of  5
rating by Jude Suarez
"Called them through phone, No delays, no other things to ask that are unnecessary. Straight forward. I got my insurance in less than 10 mins. Also note: Ask for PAUL! best guy 5/5 for sure!"
We responded:
"Jude, thanks for the great review! And yes, Paul is the best! Welcome to the State Farm family. -Marcel S Robin, Agent "
Profile photo of Paul C

Paul C

August 8, 2025

5  out of  5
rating by Paul C
"I needed an adjustment to my insurance and Kim was very helpful. She responded very quickly and made the process painless. The responsiveness and the quality of help she provided get my recommendation."
We responded:
"Thank you, Paul. I’m glad to hear that Kim was quick and professional as always. I appreciate you taking the time to share your experience with us. -Marcel S Robin, Agent "
Profile photo of Lauren Horst

Lauren Horst

August 7, 2025

5  out of  5
rating by Lauren Horst
"Very efficient! Everyone I've interacted with here -- including Kim and Nick -- have been warm and friendly. Those State Farm ads don't lie...."
We responded:
"Hahaha! Thank you, Lauren. Our office loves chatting with and assisting our customers. It’s our favorite thing to do. Thank you for taking some time to speak well about Kim and Nick and the rest of our team. -Marcel S Robin, Agent "
Profile photo of Boanerges Quirola

Boanerges Quirola

August 4, 2025

5  out of  5
rating by Boanerges Quirola
"Thanks Sam for help with my insurance!"
We responded:
"Thank you for the 5 star review and kind words about Sam. -Marcel S Robin, Agent "