State Farm® Insurance Agent Marcel S. Robin
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Suman Thapa
July 2, 2026
"Paul was very professional and to the point. Answered and advised very well. Highly recommend"
"We appreciate your review, Suman. We are so happy that you had such a wonderful experience with State Farm Agent Marcel S. Robin’s Team here in Astoria ! "
Natalie Cartwright
June 25, 2026
"Kim was very helpful in getting my renter's insurance set up quickly! The process was straightforward, and she was great to work with."
"Thanks so much for the fantastic rating, Natalie! We are so glad you had a positive experience with us here on State Farm Agent Marcel S. Robin’s Team. If there is anything we can do for you in the future, just give us a shout! "
Deborah Romanski
June 24, 2026
"Brian was very helpful and was able to answer all my questions. He made me feel comfortable and helped me to get home and auto insurance with you. Was always polite and courteous. Thank you"
"Deborah, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Marcel S. Robin’s Team is just a call or email away!"
Elizabeth Mazzeo
June 24, 2026
"Brian Alberto was very knowledgeable and easy to work with in helping us secure a new homeowner’s policy."
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Astoria to know that you had such a wonderful experience with us here on State Farm Agent Marcel S. Robin’s Team."
Alan Lau
June 11, 2026
"Kim was so great! She called me to follow up on my quote and I asked if I could call back the next day to finish the process. Unprompted, she called me the next morning by to help me finish the application. She is diligent and attentive."
"Thank you for taking the time to leave such a great review, Alan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Mateo Velasco
May 28, 2026
"Paul was a great help, incredibly knowledgeable and a great communicator!"
"Thanks so much for the amazing review, Mateo! We really appreciate your support here in Astoria . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
chanina braun
May 11, 2026
"This person is brilliant. She helped me out on every step. I was a bit upset that I'm going to need to pay more money but she worked very hard on it that I should pay less and be happy. Oh we're not thinking of going again back to State farm. But with her customer service I'm staying with State farm..."
"Thank you for your kind review of State Farm Agent Marcel S. Robin’s Team. We appreciate it!"
Mary Kunkel
May 11, 2026
"Brian Alberto, Help me out so much. Wonderful man.thank you so much."
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Marcel S. Robin’s Team. "
Steven Franck
May 10, 2026
"Over the course of several weeks, Brian Aleberto was a great help in finding a super price for our renters insurance. He gave us multiple proposals and was patient while we chased different options. Highly recommend him and his firm at State Farm!!@"
"Thanks so much for the fantastic rating, Steven! We are so glad you had a positive experience with us here on State Farm Agent Marcel S. Robin’s Team. If there is anything we can do for you in the future, just give us a shout! "
John Lee
May 7, 2026
"Super speedy and responsive!"
"Thank you for the amazing review, John! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Lisa Iezzi
April 22, 2026
"Highly Recommend"
Jason Quach
April 16, 2026
"Quick and super helpful!"
Kelly Davis
April 16, 2026
"Needed renter's insurance for one of my boss's kids and Kim was all over it. This transaction was easy and seamless. I really appreciate Kim and her attention to detail and making it so easy to get this done. Thanks Kim!"
Len Van Will
April 13, 2026
"I have been a customer for a few years now at this location. This time around had the pleasure of speaking with KIM who was able to help me with my renters insurance. She answered all the questions I had and made sure I had a clear understanding of the policy I chose. Couldn’t be more happier with the customer service this location offers. Thank You to all staff and especially KIM for being patient with me."
Riesa Lewis
April 9, 2026
"I called to request a quote on home insurance. The receptionist said someone from the sales team would be contacting me shortly. I never heard back."
"Hi Riesa, I’m sorry to hear this but I believe there is a bit of confusion on your end. There are two Marcel Robin State Farm Agents. We are both located in Queens, New York. We are not affiliated. I just spoke with my entire team and nobody received a message from anyone going by your name first or last. Our office number is 718-721-1775. If that is not the number you called, then you did not speak with someone from My Office. I will kindly ask you to remove your review. If you are looking for insurance please give us a call. We are more than happy to assist you.
Marcel S Robin, Agent
"
Neil Andrews
March 30, 2026
"I had an excellent experience with State Farm. I needed to make a change to my renter's insurance policy, and also needed a copy of my certificate of insurance. Sam in my local State Farm office helped me with this very promptly and sent me with everything I needed. Highly recommended."
"Thank you, Neil. I’m happy Sam was able to help you get everything you need. He always does his best! Thank you for noticing. We appreciate the 5 star review!
-Marcel S Robin, Agent "
JM
March 27, 2026
"I have found Marcel & team to be very easy to work with for renter's insurance. They communicate promptly and clearly over email. They were able to give me recommendations and different options to make sure my coverage and price worked for me, all via email."
"Thank you for your five star review! I’m happy to hear that my team was able to quickly and efficiently help you with your needs. Reach out to us if you need anything else!
-Marcel S Robin, Agent "
Tony Puckpibul
March 26, 2026
"Sam was very helpful and made it easy to add another car to the policy."
"I’m happy to hear that, Tony. Thank you for your 5 star review!
-Marcel S Robin, Agent "
Abed
March 24, 2026
"Kimberly Ottomano is a very nice person she helped me get my insurance situation handled with the most professional care! Thanks"
"Abed, thank you for choosing us for your insurance needs. We appreciate you speaking so highly of Kim. She’s fantastic. We appreciate your five star review.
-Marcel S Robin, Agent "
Thomas
March 21, 2026
"Kim was absolutely amazing. She was thoroughly knowledgeable both about the product and about navigating the system smoothly. Turned what I thought would be a long process into a < 5 minute call. Talk about a consummate professional."
"Thank you, Thomas. Kim is one of the best! I’m glad you’re happy with our customer service. We appreciate your kind words.
-Marcel S Robin, Agent "
Jonathan L
March 20, 2026
"I had a great experience with Paul from State Farm Insurance. He was very professional and extremely helpful."
"Thank you, Jonathan. Paul is always so helpful. Thanks for noticing. We appreciate your kind review.
-Marcel S Robin, Agent "
John Lascala
March 12, 2026
"I had a great experience with Kim. She was friendly, thorough and very knowledgeable. Made this a very easy experience."
"Thank you, John! It’s great to have you and Nancy on board. Kim is excellent, thank you for the kind words. We appreciate your business.
-Marcel S Robin, Agent "
hennessy
February 12, 2026
"I had an excellent experience working with Andre at State Farm. He was incredibly knowledgeable, patient, and responsive throughout the entire process. Andre took the time to explain all my options clearly and made sure I understood what coverage best fit my needs, without ever feeling rushed or pressured. His professionalism and genuine care really stood out. If you’re looking for a reliable, trustworthy, and supportive insurance agent, I highly recommend Andre!"
"Thank you so much, Hennessy. We appreciate your kind review and warm words.
-Marcel S Robin, Agent "
James Acord
February 9, 2026
"Sam Kirby is what the insurance agency needs! He was spectacular on all fronts and very detailed. He provided common sense answers and made sure our experience was the best it could possibly be. 10/10!"
"James, thank you for 5 star review and high praise of Sam. He’s the best! We appreciate your feedback.
-Marcel S Robin, Agent"
Mac Jay
January 31, 2026
"Great Customer Service Great Rates!!!!"
"Thank you, Mac!
-Marcel S Robin, Agent "